Frequently Asked Questions

1. What is the delivery time of the products?

- All products are always in stock with us, unless stated Out of Stock!

Decoration order placed and paid before 2.30 pm are shipped the same day!

Furniture orders placed eb paid are sent within 2 business days.

 

2. What are the shipping costs?

- We divide the parcel post into 3 categories (our shopping cart automatically calculates the correct shipping costs on the items):

For the Netherlands:

0 to 30 KG = € 7, - 

30 to 60 KG = € 13, - 

60 to 93 KG = € 19, - 

From 93KG to 1000KG the items go on a pallet and the shipping costs are € 50, - (incl. VAT).

For all furniture applies a shipping rate of € 50, - (including VAT) regardless of the number of pieces!

For Belgium:

0 to 30 KG = € 12, -

30 to 60 KG = € 20, -

60 to 92 KG = € 26, -

93 to 1000KG = € 65, -

For Denmark:

0 to 15 KG = € 30, -

15 to 450 KG = € 160, -

450 to 900 KG = € 250, -

For Germany:

0 to 15 KG = € 15, -

15 to 30 KG = € 30, -

30 to 45 KG = € 45, -

45 to 60 KG = € 60, -

60 to 85 KG = € 85, -

85 to 450 KG = € 107, -

450 to 900 KG = € 197, -

For France:

0 to 15 KG = € 22, -

15 to 30 KG = € 44, -

30 to 45 KG = € 66.-

45 to 60 KG = € 88, -

60 to 85 KG = € 108, -

85 to 450 KG = € 160, -

450 to 900 KG = € 290, -

For Austria:

0 to 15 KG = € 16, -

15 to 450 KG = € 160, -

450 to 900 KG = € 290, -

For Spain:

0 to 15 KG = € 25, -

15 to 30 KG = € 50, -

30 to 45 KG = € 75, -

45 to 60 KG = € 100, -

60 to 85 KG = € 125, -

85 to 450 KG = € 205, -

450 to 900 KG = € 365, -

For UK:

0 to 15 KG = € 23, -

15 to 30 KG = € 46, -

30 to 45 KG = € 69, -

45 to 60 KG = € 92, -

60 to 85 KG = € 115, -

85 to 450 KG = € 200, -

450 to 900 KG = € 360, -

 

3. Do you also have a showroom?

- We also have a showroom / cash & carry. You can visit our 15,000m2 showroom in Eindhoven at Mispelhoefstraat 39.

Our opening hours are: Monday to Friday from 08:00 to 17:00 and on Saturday from 09:00 to 13:00.

 

4. Are the prices listed inclusive or exclusive of VAT?

- All our prices mentioned in this webshop are exclusive of VAT.

 

5. Do you use a minimum order amount?

- In our webshop we do not use a minimum order!

6. Is it possible to ship products outside the Netherlands?

- We ship our products within the Netherlands and to Belgium, Germany, France and Spain!

 

7. Do I receive a paper invoice?

- All our invoices are sent to you by e-mail.

 

8. Is it possible to return products?

- You have 14 days to think about your products. If you want to return a product, please contact us in advance. Returning products is for your own account. You will receive your money back within 14 days after returning your products.

9. What payment options do you offer?

In our webshop you can pay in the following ways:

-IDEAL

-Bank contact

-ING Homepay

-Sofort banking

 

10. Do you have any other questions?

Please contact us via the live chat, via kim@adcnl.nl or via 040-2064166

Frequently Asked Questions

1. What is the delivery time of the products?

- All products are always in stock with us, unless stated Out of Stock!

Decoration order placed and paid before 2.30 pm are shipped the same day!

Furniture orders placed eb paid are sent within 2 business days.

 

2. What are the shipping costs?

- We divide the parcel post into 3 categories (our shopping cart automatically calculates the correct shipping costs on the items):

For the Netherlands:

0 to 30 KG = € 7, - (VAT incl.)

30 to 60 KG = € 12, - (VAT incl.)

60 to 93 KG = € 16, - (incl. VAT)

From 93KG to 1000KG the items go on a pallet and the shipping costs are € 50, - (incl. VAT).

For all furniture applies a shipping rate of € 50, - (including VAT) regardless of the number of pieces!

For Belgium:

0 to 30 KG = € 10, -

30 to 60 KG = € 17, -

60 to 92 KG = € 23, -

93 to 1000KG = € 65, -

For Denmark:

0 to 15 KG = € 30, -

15 to 450 KG = € 160, -

450 to 900 KG = € 250, -

For Germany:

0 to 15 KG = € 15, -

15 to 30 KG = € 30, -

30 to 45 KG = € 45, -

45 to 60 KG = € 60, -

60 to 85 KG = € 85, -

85 to 450 KG = € 107, -

450 to 900 KG = € 197, -

For France:

0 to 15 KG = € 22, -

15 to 30 KG = € 44, -

30 to 45 KG = € 66.-

45 to 60 KG = € 88, -

60 to 85 KG = € 108, -

85 to 450 KG = € 160, -

450 to 900 KG = € 290, -

For Austria:

0 to 15 KG = € 16, -

15 to 450 KG = € 160, -

450 to 900 KG = € 290, -

For Spain:

0 to 15 KG = € 25, -

15 to 30 KG = € 50, -

30 to 45 KG = € 75, -

45 to 60 KG = € 100, -

60 to 85 KG = € 125, -

85 to 450 KG = € 205, -

450 to 900 KG = € 365, -

For UK:

0 to 15 KG = € 23, -

15 to 30 KG = € 46, -

30 to 45 KG = € 69, -

45 to 60 KG = € 92, -

60 to 85 KG = € 115, -

85 to 450 KG = € 200, -

450 to 900 KG = € 360, -

 

Our general terms and conditions apply to all our agreements, which are deposited at KVK in Eindhoven under number: 17131075

* 14 days to change your mind

* Returns are for your own costs

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