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FAQ

Frequently Asked Questions

1. What is the delivery time of the products?


- All products are always in stock with us, unless stated Out of Stock!
All orders placed before 2.30 pm are shipped the same day!





2. What are the shipping costs?


- Wij verdelen de pakket post in 3 categorieën (onze winkelmand berekend automatisch de juiste verzendkosten op de artikelen):

Voor Nederland:

0 tot 23 KG = € 12,- (excl. btw.)

23 tot 46 KG = € 20,- (excl. btw.)

46 tot 69 KG = € 26,- (excl. btw)

Vanaf 69KG tot 600KG gaan de artikelen op een pallet en zijn de verzendkosten €60,- (excl. btw) .
2 Pallets vanaf 6000KG tot onbeperkt bedragen €150,- (excl. btw.)

Voor België:

0 tot 23 KG = €15,-

23 tot 46 KG = € 25,-

46 tot 69 KG = € 32,-

69 tot 600 KG = €75,-

600 tot onbeperkt KG = € 250,- 

Voor Duitsland:

0 tot 15 KG = € 20,-

15 tot 30 KG = € 35,-

30 tot 45 KG = € 50,-

45 tot 60 KG = € 65,-

60 tot 85 KG = € 80,-

85 tot 450 KG = € 200,-

450 tot onbeperkt KG = € 500,-

Voor Frankrijk:

0 tot 15 KG = € 30,-

15 tot 30 KG = € 52,-

30 tot 45 KG = € 74.-

45 tot 60 KG = € 96,-

60 tot 85 KG = € 118,-

85 tot 450 KG = € 300,-

450 tot onbeperkt KG = € 750,-

Voor Spanje:

0 tot 15 KG = € 35,-

15 tot 30 KG = € 58,-

30 tot 45 KG = € 81,-

45 tot 60 KG = € 104,-

60 tot 85 KG = € 125,-

85 tot 450 KG = € 400,-

450 tot onbeperkt KG = € 1350,-

Alle bovenstaande tarieven zijn excl. btw.



3. Do you also have a showroom?

- We also have a showroom / cash & carry. You can visit our 15,000m2 showroom in Eindhoven at Mispelhoefstraat 39.


Our opening hours are: Monday to Friday from 08:00 to 17:00 and on Saturday from 09:00 to 13:00.





4. Are the stated prices inclusive or exclusive of VAT?


- All our stated prices in this webshop are exclusive of VAT.





5. Do you use a minimum order amount?


- We do not use a minimum order in our webshop!




6. Is it possible to ship products outside the Netherlands?


- We ship our products within the Netherlands and to Belgium, Germany, France and Spain!





7. Will I receive a paper invoice?


- All our invoices are sent to you by email.





8. Is it possible to return products?


- You have 14 days to think about your products. If you want to return a product, please contact us in advance. Returning products is at your own expense. We can only process returns in the original box. You will receive your money back within 14 days after returning your products.


9. Which payment options do you offer?
In our webshop you can pay in the following ways:
-IDEAL
-Bancontact
-ING Homepay
-Sofort banking
-Afterpay



10. Do you have any other questions?


Please contact us via the live chat, via kim@adcnl.nl or via 040-2064166





Our general terms and conditions apply to all our agreements, which are deposited at the Chamber of Commerce in Eindhoven under number: 17131075


* 14 days to change your mind


* Returns are at your own expense

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